JEWELRY CARE
Though jewelry care varies depending on the material, here are some general tips to care for your jewelry:
- Jewelry should be stored in a clean, dry place
- Remove jewelry when washing hands, showering, exercising, or doing anything that involves moisture
- Avoid exposure to chemicals like lotion, perfume, hairspray, etc.
- Your jewelry should always be the last thing you put on and the first thing you take off
See below for care tips specific to each material we offer.
925 Silver is also known as Sterling Silver. The 925 part comes from the material containing 92.5% pure silver. The reason why it's combined with an alloy is because 100% pure silver is too delicate and fragile to be fashioned into jewelry, making it prone to dents, bending, and scratches. 925 jewelry often has a "925" number stamped on the interior, indicating that the metal is 92.5% pure.
Just like all silver, 925 Silver may tarnish over time with exposure to oxygen. However, this isn't necessarily a bad thing! The metal itself won't be damaged. If you're wearing your 925 Silver Jewelry every day, they most likely won't get tarnished as the oils from our skin keep it from tarnishing. The tarnish usually happens when the jewelry is sitting around and not being worn frequently. If it does tarnish, it can easily go away with a polishing cloth to reveal the beautiful original shine of the silver! It's so satisfying to see all the black tarnish on the cloth ;)
Surgical Steel is also known as 316L Stainless Steel. The "L" stands for "low carbon", meaning it has a low carbon content than other types. making it less prone to corrosion and durable.
Surgical stainless steel jewelry is easy to clean and maintain. Unlike other metals that will tarnish or lose their shine over time, surgical stainless steel retains its original appearance with very minimal maintenance. Simply clean it with a soft/polishing cloth and mild soap and water!
Plated brass is made by coating brass with a thin layer of metal that can be gold, rose gold, or silver. Though plated brass looks beautiful, it does require extra care to keep the plating intact for as long as possible!
Avoid contact with lotions, perfumes, oils, sweat, and harsh chemicals as these can reduce shine and damage the finish. We recommend your jewelry be the last thing you put on when heading out. When not worn, store your jewelry in a box or pouch.
If you have a known allergy to brass, please be aware when purchasing plated jewelry.
Ring Sizes
While many of our rings can be adjusted to fit almost any ring size (and give you the option to switch up the finger you rock them on!), a handful are fixed sizes. To find out your ring size, you can check out our handy Ring Size Chart and use our printable sizer. Don't have a printer? No problem, just measure your finger with a string or thread and reference the measurements on the chart.
ORDERS
Please email us at hello@eniwill.com as soon as possible. If your order has yet to be processed, we can still cancel your order or edit your shipping details.
If we've already shipped your order, we are unable to accommodate any cancellations/changes.
Orders are shipped 1–3 days after the order is placed.
Our return policy can be found on this page
While it's not common, it can occur. Once your order is with the courier, it's beyond our control, so we are not responsible for any package damage or missing items during shipping. However, we're here to help you through the process. If your package arrived broken/damaged or is missing, please contact us at hello@eniwill.com and we will reach out to the courier service to open an investigation/claim.